The second-hand marketplace Users Express Anger Over Sizing Changes

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

The popular resale platform has altered its size classifications for women's and children's clothes but did not contact all users about the change.

Digital Channels Backlash

Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.

Vinted explained the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and adjust the sizing manually if necessary, which has left users frustrated.

Sizing System Updates

Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

In some cases, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.

User Stories

One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Manual Updates

Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.

Marketplace Information

The app has more than 100 million users, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods following member complaints.

Sarah Shepard
Sarah Shepard

A UK-based digital strategist with over a decade of experience in content marketing and tech journalism.

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